Privacy Policy
Last updated: 5 April 2026
Applies to: Users in the United Kingdom & EU
This Privacy Policy explains how TagCourier (“we”, “our”, “us”) collects, uses, stores and protects personal data when you use https://tagcourier.co.uk (“the website”) and our related services, including user accounts, business listings, quote request features, job-related features, and Google-integrated services such as OAuth, Maps, Places, Login, reCAPTCHA or related APIs.
By using our website or creating an account, you acknowledge the practices described in this Privacy Policy.
1. Who We Are
TagCourier
Furtherfield, Abbots Langley, WD5 0PL, United Kingdom
Email: info@tagcourier.co.uk
Website: https://tagcourier.co.uk
We operate an online platform that allows users to search for courier providers, compare services, request quotes, browse listings, and connect with local or nationwide delivery providers. Businesses may create profiles, advertise services and receive enquiries or quote-related requests through the website.
2. What Data We Collect
We may collect the following categories of personal data:
2.1 General user data
– Name
– Email address
– Phone number (if provided)
– Account login details
– Saved listings / favourites
– Enquiries, quote requests or messages sent through the platform
– Delivery-related information submitted in forms
– Job-related or request-related details you choose to provide
2.2 Business / Courier provider data
– Business name
– Business email address
– Phone number
– Address or service area
– Website and social media links
– Service details, categories and pricing information
– Photos, logos or media uploaded
– Listing plan, billing or subscription details (if applicable)
2.3 Automatically collected data
– IP address
– Browser type and version
– Device information
– Usage data, including visited pages, clicks, form interactions and search queries
– Cookies and similar technologies (see Cookie Policy)
2.4 Google user data
If you choose to use Google-connected features, we may process limited Google-related data such as:
Google account basic profile:
– Name
– Email address
– Profile picture
Purpose: account registration, sign-in and account access only.
Google Maps / Places / Location APIs:
– Approximate or precise location data, coordinates, postcode or address entered by you
Purpose: to show relevant courier listings, location suggestions, map results or distance-based search results.
Google reCAPTCHA:
– Device, browser and behavioural information
Purpose: spam prevention, fraud detection and security.
We do NOT access, store or use:
– Gmail content
– Google Drive files
– Google Calendar events
– Google Photos
– Contacts
– Any Google data not explicitly required and authorised for the feature being used
3. How We Use Your Data
3.1 For general users
We may use your data:
– to create and manage your account
– to show courier providers near your location or selected area
– to process enquiries, quote requests or contact submissions
– to personalise search results and improve usability
– to prevent spam, fraud and misuse of the platform
– to improve website performance, security and user experience
3.2 For courier providers and businesses
We may use your data:
– to create, manage and publish your business listing
– to display your services in category and location-based searches
– to deliver customer enquiries, leads, quote requests or job-related notifications
– to manage any listing plan, billing arrangement or paid promotion
– to maintain platform quality, trust and account security
3.3 Google user data
Google user data obtained through OAuth or related Google services is used only for the specific feature requested, such as:
– authentication and account access
– account creation or sign-in
– basic profile identification
– optional display of your Google profile image where relevant
We do NOT:
– sell or share Google user data with advertisers
– use Google user data for advertising purposes
– use Google user data to build unrelated user profiles
– use Google user data for AI or machine learning training
– retain Google user data longer than necessary for the requested feature
4. Legal Basis for Processing (UK GDPR)
Depending on the context, we process personal data on one or more of the following legal bases:
– consent
– legitimate interests, including operating and securing the platform
– contractual necessity, where processing is needed to provide requested services
– legal obligation, including record-keeping, accounting or compliance duties
5. Data Storage & Retention
We retain personal data only for as long as reasonably necessary for the purposes described in this policy, including account administration, platform operation, security, dispute handling and legal compliance.
Examples may include:
– account data, while your account remains active and for a reasonable period afterward where necessary
– listing data, while a listing remains live and for administrative or legal follow-up where required
– quote request, contact or transaction-related data, where reasonably needed for records, disputes or compliance
– Google-connected access data, only as long as necessary for the relevant login or authorised feature
You may request deletion of your account or personal data, subject to any legal, operational or security reasons requiring limited retention.
6. Data Sharing
We may share personal data only where necessary with service providers or systems that support the operation of the website, such as:
– payment processors
– hosting and website infrastructure providers
– directory, form or listing systems
– security, anti-spam or fraud-prevention tools
– analytics or performance tools
– email delivery providers
We do not sell personal data and we do not share personal data for third-party advertising purposes.
7. Your Rights (UK GDPR)
Subject to applicable law, you may have the right to:
– request access to your personal data
– request correction of inaccurate or incomplete data
– request deletion of your personal data
– withdraw consent where processing is based on consent
– object to or restrict certain processing
– request portability of data where applicable
– lodge a complaint with the Information Commissioner’s Office (ICO)
8. Children’s Privacy
TagCourier is not intended for children, and we do not knowingly collect personal data from anyone under the age of 16.
9. Data Security
We take reasonable technical and organisational measures to protect personal data, which may include:
– SSL or HTTPS encryption
– access controls and account protections
– firewall, security and anti-abuse systems
– brute-force protection
– limited administrative access
– backups and recovery procedures
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Third-Party Links and Services
Our website may include links to third-party websites, services or integrations. Where you interact with third-party providers, their own privacy policies and terms may also apply. We are not responsible for the privacy practices of third-party websites or services outside our control.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our services, legal obligations, security practices or platform features. Any updates will be published on this page.
12. Contact
For all privacy-related matters, contact us at:
Email: info@tagcourier.co.uk
Address: Furtherfield, Abbots Langley, WD5 0PL, United Kingdom